United Way BC and the City of 91大黄鸭 are working together to expand support for Central Okanagan residents through the Emergency Transportation Assistance Program (ETAP). The initiative nearly doubles the number of bus tickets distributed to community partners and launches a pilot program for monthly transit passes.

ETAP, managed by United Way BC and funded by the city, aims to improve mobility and promote social equity. Since September, approximately 5,550 tickets have been distributed quarterly, along with 100 monthly passes each month.

The program provides transit vouchers to approved agencies, enabling individuals in need to access public transportation for emergency needs, employment, education, medical and dental appointments, food, shelter, and social activities.

鈥淓xpanding this program is an important part of the city鈥檚 ongoing work to support our community鈥檚 most vulnerable and improve social wellness for all,鈥� said Mike Kittmer, transit and programs manager for the city.

According to a United Way BC media release, the need for transit support has grown significantly in recent years prompting the expansion. The program now provides 10,200 tickets annually to support residents in 91大黄鸭, West 91大黄鸭, Peachland, Lake Country, and Westbank First Nation.

A story shared by United Way BC highlights the program鈥檚 importance.

Rita, whose real name United Way BC changed for privacy, is a refugee who escaped persecution in Syria in 2020. She walks long distances daily to get her children to school and access food programs, often for upwards of one to two hours carrying heavy food items home. Transit fares are unaffordable for her family, making the program vital for Rita and others in need of assistance.